Information Service +7 (843) 267-88-07
Since 20:00 6th November, 2015 flights to airports of Arab Republic of Egypt by Russian carriers are prohibited until special instruction will be made. Passengers, who has tickets, should apply to the tour operators or airline representatives. Due to the cancellation of flights to Egypt hotline of Ministry of Emergency Situations of Russia is opened: for free phone calls from Russia 8-8OO-1OO-4O-61, for phone calls from other countries +7-Ч99-995-57-26.

Arrival

When arriving to Kazan international airport passengers undergo series of standard procedures: disembarking from the aircraft, transfer to the arrival area of the terminal, baggage reclaim, etc. The arrivals halls of the Terminal 1A, Terminal 1 and Terminal 2 are equipped with everything necessary for the comfortable stay. There are toilets, including toilets for the disabled passengers and passengers with reduced mobility.




International flights

Service and registration of arrived passengers and baggage of international flights.

Dear passengers!
  • On arriving to Kazan international airport you will get into the Terminal 1A or 1 by bus or by means of passenger boarding bridge.
  • A passenger service agent will guide you to the buses. In case of bad weather conditions you will be warned about the safety measures adherence.
  • In the terminal you should go to the arrivals hall following the signs, and pass through passport control (migration control, visa control).
  • In front of the passport control line stand desks for migration cards filling.
  • After passing through passport control you get into the baggage reclaim area. Baggage from the arrived flights is transported to the carousel. Information screens with the carousel number, where your baggage is transported, are allocated above the carousel. 
  • Claim of the oversized baggage is carried out separately. 
  • If you have not got your baggage or damaged baggage is found, contact the “Lost and Found” service, the staff will consult you and assist to make a baggage search claim.
  • You could get the sent on, unclaimed or forgotten baggage at the temporary storage or baggage storage of the Terminals of Kazan international airport. 
  • After the baggage reclaim you follow the exit, showing claim tickets to the passenger service agent for baggage identification.
  • Then you should pass through the customs, where, if necessary, customs declarations and customs payments are made. 
  • Having passed through customs, you enter the main hall.
In some cases the decision on post-flight baggage inspection of individual passengers could be made by the transit police of the Ministry of Internal Affairs of the Russian Federation at Kazan Airport to prevent and suppress of smuggling and spread of weapons, ammunitions, drugs, explosives, toxic and others substances and objects, representing a threat and having a criminal nature, primarily from regions with complex operational (crime) situation. Inspection is carried out in accordance with Federal Law 7 February, 2011 №3-ФЗ “On police”

Domestic federal flights

Service and registration of arrived passengers and baggage of domestic federal flights.

Dear passengers!
  • On arriving to Kazan international airport you will get into the Terminal 1A or 1 by bus or by means of passenger boarding bridge.
  • A passenger service agent will guide you to the buses. In case of bad weather conditions you will be warned about the necessary safety measures.
  • In the terminal you should go to the arrivals hall following the signs, and pass through passport control (migration control, visa control).
  • In front of the passport control line you can find the migration cards filling desks.
  • After passing through passport control you get the baggage reclaim area. Baggage from the arrived flights is transported to the carousel. Information screens with the carousel number, where your baggage is transported, are allocated above the carousel. 
  • Claim of the oversized baggage is carried out separately. 
  • If you have not got your baggage or damaged baggage is found, contact the “Lost and Found” service, the staff will consult you and assist to make a baggage search claim.
  • You could get the sent on, unclaimed or forgotten baggage at the temporary storage or baggage storage of the Terminals of Kazan international airport. 
  • After the baggage reclaim you follow the exit, showing claim tickets to the passenger service agent for baggage identification.
  • Then you should pass through the custom, where, if necessary, customs declarations and customs payments are made. 
  • Having passed through customs, you enter the main hall.
In some cases the decision on post-flight baggage inspection of individual passengers could be made by the transit police of the Ministry of Internal Affairs of the Russian Federation at Kazan Airport to prevent and suppress of smuggling and spread of weapons, ammunitions, drugs, explosives, toxic and others substances and objects, representing a threat and having a criminal nature, primarily from regions with complex operational (crime) situation. Inspection is carried out in accordance with Federal Law 7 February, 2011 №3-ФЗ “On police”