Cargo and mail terminal operates 24 hours a day. 
It includes the following services: 
- Acceptance 
- Cargo handling ( including dangerous, oversized, heavy cargo (on request)) 
- Acceptance of mail and cargo from exporters 
- Warehouse servicing 
- Handling of cargo and mail on the airport ramp
- Commercial aircraft handling
- Delivery cargo and mail to consignees
- Information support for air cargo and mail transportation 

The terminal provides: 
- Storage of cargoes on arrival and for dispatch on the domestic lines  
- Storage of cargoes under customs control for export 
- Storage of cargoes in the warm warehouse 
- Loading and unloading operations when servicing exporters, consignees and aircrafts 

Cargo terminal is equipped with ground handling equipment : 
- Electronic and truck scales;
- stackers;
- hydraulic trolleys and other loading-unloading equipment for aircraft handling.

General cargo passes are issued at the Kazan International Airport's cargo storage facility in the Pass Office (1 floor of three-floored building at the roundabout of the access road to the airport) works every day from 8:10 to 19:30. 
The shift supervisor of Operating flight service takes a decision about  admission for special categories of cargo at night time 20:00 – 8.00. 

You can find information about arrival and departure by destinations 24 hours a day at +7(843) 267-88-20
Pass office is open from 8:10 to 19.30
Break time from 11.50 to 12.40 
Phone: +7(843)254-0070